Terms of service

What the service does

The app generates FA(3) documents from Shopify orders, validates them against the official schema, submits them to KSeF, and stores the resulting confirmation of receipt.

The app is a technical layer. We do not provide tax or accounting advice. Responsibility for the correctness of invoice data and for meeting tax obligations rests with the merchant.

Merchant obligations

The merchant is responsible for the data they enter: NIP, name, address, VAT rates, and the invoice numbering pattern.

The merchant is responsible for keeping the KSeF token valid and for the permissions granted to the app in that system.

We recommend a test run against the KSeF test environment before enabling production submission.

Availability and limits

We do not guarantee uninterrupted availability. Outages or maintenance on the KSeF side may delay submission; the app retries automatically.

An invoice recorded but not accepted by KSeF is visible in the dashboard together with the error text.

Fees

Subscription fees are billed by Shopify according to the selected plan. The free tier covers a limited number of invoices per month.

Exceeding a plan limit does not lose invoices — they are still recorded.

Liability

Our liability is limited to the fees paid in the 12 months preceding the event, to the extent permitted by law. We are not liable for tax penalties arising from incorrect data entered by the merchant.

Termination

The merchant may uninstall at any time. Shop data is deleted on receipt of a shop/redact request from Shopify. We recommend exporting invoices and UPOs first.